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Orders placed before 11am AEST, Monday to Friday will be dispatched the same business day. Please note, made to order pieces will be dispatched upon the completion of their design.
Orders under $1000 - Express Shipping $10.00 AUDOrders over $1000 - Complimentary Express Shipping
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Orders under $1500 - Express Shipping $30.00 AUDOrders over $1500 - Complimentary Express Shipping
Orders under $1500 - Express Shipping $50.00 AUDOrders over $1500 - Complimentary Express Shipping
Full-priced apparel and selected jewellery is eligible for an exchange or credit note within 14 days of receiving order.
Bespoke & Made-to-order jewellery is considered final sale and cannot be returned for a credit note or exchange unless deemed faulty.
Accessories are also considered final sale and are unable to be returned unless deemed faulty.
More information.
Contact our customer service team from 9am-5pm, Monday to Friday. We will get back to you within 24 business hours.
Kindly be advised that our operations do not extend to Australian Public Holidays.
Call Us +61 (3) 9007 0507
Email Us hello@lucyfolk.com
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