Contact Us

CHRISTMAS PERIOD

Our Customer Service Team operates Monday - Friday, 10:00am - 5:00pm excluding public holidays. Due to the Christmas period please allow 24 - 48 hours for a response to all email enquiries.

CHRISTMAS HOURS

Please note, we are closed on the 25th of December, 28th of December and the 1st of January. During the holiday period 29th of December - 31st of December our team will be operating from 9:00am - 12:00pm.

ONLINE ORDER-RELATED INQUIRIES

Please drop us a line at hello@lucyfolk.com or +61 3 8563 8888.

Or visit our FAQ page, your questions may be already answered.

GENERAL INQUIRIES

We’re here to help you find your new favourite things.

Curious about an object at Lucy Folk? Need more information about size, fit, cut, colour, or materials?

Contact our customer service team at hello@lucyfolk.com

STORE INQUIRIES

Heading to a store? Contact our team at your desired location. We’re looking forward to meeting you.

Playa, Bondi NSW - playa@lucyfolk.com | 02 9130 3666

The Salon, Windsor VIC - salon@lucyfolk.com | 03 8563 8803

Crossley Street - Melbourne, VIC - pretzel@lucyfolk.com | ((03) 9663 6829

BESPOKE APPOINTMENTS

Looking for something extra special? Design something truly unique & one-off with our Master Jeweller.

To request an information package, or to make a private appointment with our Jeweller, contact bespoke@lucyfolk.com

STYLING APPOINTMENTS

Make the most of your visit to Lucy Folk by booking a private appointment. We’ll do our best to accommodate your schedule.

To make an appointment at anyone of our stores contact hello@lucyfolk.com

PRESS INQUIRIES

If you are a member of the press and would like information about Lucy Folk, our designers, our objects or Lucy Folk concept stores, please contact us at holly@mcmpr.com.au