Our Customer Service Team operates Monday - Friday, 10:00am - 5:00pm excluding public holidays. Due to the Christmas period please allow 24 - 48 hours for a response to all email enquiries.
Please note, we are closed on the 25th of December, 28th of December and the 1st of January. During the holiday period 29th of December - 31st of December our team will be operating from 9:00am - 12:00pm.
Please drop us a line at hello@lucyfolk.com or +61 3 8563 8888.
Or visit our FAQ page, your questions may be already answered.
We’re here to help you find your new favourite things.
Curious about an object at Lucy Folk? Need more information about size, fit, cut, colour, or materials?
Contact our customer service team at hello@lucyfolk.com
Heading to a store? Contact our team at your desired location. We’re looking forward to meeting you.
Playa, Bondi NSW - playa@lucyfolk.com | 02 9130 3666
The Salon, Windsor VIC - salon@lucyfolk.com | 03 8563 8803
Crossley Street - Melbourne, VIC - pretzel@lucyfolk.com | ((03) 9663 6829
Looking for something extra special? Design something truly unique & one-off with our Master Jeweller.
To request an information package, or to make a private appointment with our Jeweller, contact bespoke@lucyfolk.com
Make the most of your visit to Lucy Folk by booking a private appointment. We’ll do our best to accommodate your schedule.
To make an appointment at anyone of our stores contact hello@lucyfolk.com
If you are a member of the press and would like information about Lucy Folk, our designers, our objects or Lucy Folk concept stores, please contact us at holly@mcmpr.com.au