Product Care
All Lucy Folk pieces are handcrafted with care by skilled artisans.
To place your cuff on, slip the opening over the narrowest part of your wrist and adjust gently to secure your optimal fit.
For lasting wear, adjust your cuff to fit your wrist only once. When removing your cuff, bending or stretching it can repeatedly lead to damage or breakage.
A soft jewellery cloth is the best place to start when cleaning your diamonds. Our Jewellery Cleaner and a brush is also recommended for cleaning your diamonds.
Pearls and Opals should remain dry, do not shower or swim with them.
Between professional cleanings, wipe pearls gently with a lint free cloth and store in the protective box or pouch provided. Do not store pearls in an airtight container.
Avoid sudden temperature changes and contact with cosmetics, exposure to bright light, ultrasonic cleaning, hairspray, perfume or household chemicals. Furthermore, abrasive surfaces may damage the smooth finish of the pearls and should be avoided.
Examine your jewellery regularly to ensure settings are snug and clasps and joinings are secure.
Take care to protect your jewellery from impact against hard or abrasive surfaces. Avoid snagging prong settings on clothing as this may cause a loosening of the setting, risking the loss of a gemstone.
Extreme temperatures, over exposure to bright light, ultrasonic cleaning and household chemicals can damage or discolour gemstones.
To prolong the life of your Lucy Folk eyewear, we recommend cleaning the lens carefully with the cleaning cloth provided and a gentle lens solution. Cleaning the lens when dry can cause dust particles to damage the surface layer.
Take care not to overextend the armbands when putting on your eyewear and avoid wearing the eyewear on the crown of your head as this may damage the securing screws.
We recommend servicing eyewear with a reputable optometrist and storing securely in the provided pouch between wears.
Gold has a tendency to scratch, so extra care should be taken when wearing and cleaning to maintain quality and appearance.
Between professional servicing, gold pieces can be maintained with a non-abrasive cleaner. Gold can easily be cleaned using warm, sudsy water and a soft, gentle brush.
Be sure to rinse well after brushing and dry completely using a soft cloth before wearing.
Avoid exposing gold jewellery to perfume, cosmetics, household bleach or chlorine as it can cause discolouration and possible disintegration.
Sterling Silver that is regularly worn typically requires less care, so we strongly encourage you to wear your silver everyday.
Sterling Silver tarnishes rapidly when exposed to salty air, chlorine, household chemicals and products containing sulphur. To remove tarnish, we recommend a non-abrasive silver polish.
Sterling Silver can be cleaned using a quality polish. Begin by using a soft cloth or sponge to apply the polish. Rub each piece gently but firmly lengthwise, using straight, even strokes.
A small brush, with natural bristles can be utilised for hard to reach surfaces. Wash in sudsy water, ensuring all polish is removed. Rinse well in warm water, dry thoroughly and buff gentle with a soft cloth.
Although plated metals are more susceptible to chipping and colour fade, taking special care during wear and cleaning can dramatically extend the period between re-plating.
We strongly recommend avoiding extreme temperatures, over exposure to bright light, perfumes, chlorine, cosmetics, ultrasonic cleaning and household chemicals.
Always remove plated jewellery prior to exercise, showering, moisturising and swimming. Take care to protect your plated jewellery from impact against hard or abrasive surfaces. Avoid stacking rings and/or bracelets that may be vulnerable to abrasion.
Plated jewellery is the best cleaned with warm water and a very soft brush. Add a mild soap to water only if necessary. Dry with a soft cloth and use a jewellery cleaning cloth to finish.
Ensure plated pieces are stored in the protective box or pouch provided between wear.
All Lucy Folk textile products have a label attached that advises the composition and most appropriate care instructions for apparel.
Where possible we recommend cold hand washing or eco-friendly dry-cleaning to maintain the quality of each item. This will also reduce exposure to potentially harsh chemicals and improve the item’s longevity.