Contact Us
Behind Lucy Folk is a small team of people who deeply care for all that we create and share with you. It’s important to us that you can always reach us.
We’re available Monday to Friday, 9am–5pm AEST, and our stores are also here for you on weekends. For ease, we’ve shared some of the Finer Details which may answer your questions, otherwise please feel free to reach out to us.
In person: at one of our stores
By phone: +61 484 221 421
By email: hello@lucyfolk.com
Or by filling out the form below
We aim to respond within 24 hours.
Please note: Our Customer Care Concierge is taking a summer pause to rest, reconnect, and celebrate the season.
We’ll be away from regular hours for a short break, returning to our usual 9am–5pm service on the 5th of January.
Between the 29th December, 30th December, and 2nd January, we’ll be checking the inbox sporadically for anything urgent.
Bespoke Appointments
To request an information package, or to make a private appointment with our Jeweller head to our dedicated Bespoke Portal.
Store Enquiries
William Street, Paddington NSW - 0475 140 755
Playa, Bondi NSW - 0484 658 993
The Salon, Windsor VIC - 0408 113 622
Press Enquiries
If you are a member of the press and would like information about Lucy Folk, emailpress@lucyfolk.com
Careers
For current vacant positions, please visit our careers page